It’s the People, Stupid

In their book Change Management: The People Side of Change, Jeff Hiatt and Timothy J. Creasy reported the top five obstacles to implementing change were employee and staff resistance, middle-management resistance, poor executive sponsorship, limited resources, and corporate politics.

Four out of these five obstacles are about people, while only one refers to resources. Yet if people were not a problem, limited resources should not be a major “show-stopper” either, for any change project, and it should not be difficult at all to pool time, talent, and knowledge.

Given that people are usually the most common change obstacles, there are some approaches to manage the human factor of change management – based on the authors’ suggestions.